Emory's Senior Care Management Program provided by LifeCare
Emory’s Senior Care Management Program, provides much needed support and expertise to those caring for aging parents, adults with special needs or ill spouses/partners. The program provides free access nationwide to Senior Care Managers (SCMs). The benefit period runs from November 1 to October 31st.
A Senior Care Manager is a social worker or nurse who is trained in assessment (in-home or telephonic), care planning, and care management of adults with special needs, ill spouse/partner and older adults: physical, mental, social, legal, and financial needs. These professionals typically hold the following credentials:
• a baccalaureate, masters or Ph.D. degree with at least one degree held in a field related to care
management, i.e. counseling, nursing, mental health, social work, psychology or gerontology
• Is primarily engaged in the direct practice, administration or supervision of client-centered services to
special needs adults, the elderly and their families
• Has two years of supervised experience in the field of gerontology following the completion of the
• Are licensed by the state in which they practice
• Have professional liability insurance
The employer sponsored benefit provides up to six (6) SCM hours per year at no cost to you, and can be applied to the following services:
• In-home assessments: A SCM provides a thorough assessment of the care recipient’s elder’s home and
activities of daily living and delivers a detailed care plan.
• Facility reviews: A SCM visits and tours selected care facilities to evaluate and report on the
environment, care, staffing, and overall level of quality.
• Post-hospitalization assessments: A SCM visits the hospital prior to the care recipient’s discharge to
evaluate her/his condition and needs. In many cases, the PCM also will evaluate the home or facility
where the care recipient will be going.
• Ongoing care coordination: A SCM provides a variety of services including coordination of medical
services, bill paying, appointment coordination, setting up community services, etc.
With each of these services, SCMs provide detailed reports that are delivered to you by mail within 10 business days after completion of the assessment. With your consent, these care reports can be shared with LifeCare specialists who will help you understand the issues and connect you with your Resource and Referral provider (BrownRichards & Associates) to locate any additional resources and services outlined in the care plan.
To learn more about Emory’s Senior Care Management Program, call 1-866-338-5271 or TTY 1-800-833-6885. LifeCare Specialists are available to help you 24/7.
You may also learn more about the SCM program through the WorkLife Library found in PeopleSoft under WorkLife programs.